Comprehensive After-Sales Support for NanoTest Instruments

Global Engineering Support

Certified service engineers

Micro Materials prides itself on the quality of its engineering support and is able to provide timely and effective help to its customers globally.

A combination of our own UK based engineers and officially trained service personnel within our representative network means that help is never far away.

As well as site visits, our engineers are very competent in delivery of remote support and are able to diagnose and solve most issues within a short time frame.


Support and maintenance packages

Micro Materials’ instruments are highly reliable devices and the Company recognises the long-term investment its customers are making in buying one.

As well as the standard comprehensive warranty provided with all its instruments, Micro Materials can also provide warranty extensions, service contracts, preventative maintenance visits, calibration verification, training visits etc. 

If you would like to discuss the best option to care for your instrument post-warranty the please contact us.

All NanoTest instruments are fully compliant with the relevant international standards (ISO 14577 and ASTM 2546).

All instruments are supplied with reference samples which have been cross-calibrated against the official DataSure-IIT samples from the National Physical Laboratory.

Calibration verification is an easy task which can be performed quickly by instrument users.

If required by your organisation, Micro Materials is able to offer preventative maintenance and calibration certification visits to your site. 

Training

Micro Materials and its global partners are able to provide bespoke training at your site or remotely.

Be it a case of new users, the use of special option or help with complex applications, contact us today so we can work out the best way to meet your needs.



Explore More

To further enhance your experience and understanding, we invite you to check out the following pages on our website that we believe are essential to your journey with us:

  1. High-Temperature Nanoindentation Testing for Advanced Material Characterization
  2. Advanced Nano Scratch and Wear Testing for Coatings and Materials
  3. Nano-Impact Testing for Advanced Material Performance in High-Stress Applications

These pages offer valuable insights and resources to help you achieve your goals.